FAQ's

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How do I reserve my booking?

When is your set up & pick up times?

Overnight Glamping:

Friday Bookings

Set-up: 6pm (approx. 1 hour to set-up)

Pack-up: 10am on following day after final night of booking

Weekend Bookings

Set-up: 4pm (approx. 1 hour to set-up)

Pack-up: 10am on following day after final night of booking

Can I cancel my booking?

Lux Glamping does not refund bookings.

Clients can reschedule their booking up to 5 days before their booked date.

Lux Glamping holds discretion as to whether clients can make changes to the date of their booking.

How many people can the tent sleep?

Our glamping tent can fit up to 6 people, with 2 Queen beds, 1 Queen + 3 Single beds or 6 Single beds in the tent at a time.

How does bedding work?

We provide everything you need for an overnight stay in our glamping tent.

This includes bed sheets, pillows, quilt/doona and an extra light blanket,

What if it rains?

Our bell tent is 100% rainproof. If light rain is expected, we will set up as normal, and your booking will go ahead.

If severe weather or lightening is expected, you can reschedule the day of your booking.

Reschedule dates are based on avaliability.

Can I reserve multiple outdoor tents?

Yes! Depending on availability, you can book multiple tents under the same booking. Please contact us directly if you would like to organise this.

What areas do you serve?

We are based in Sydney, but provide our service across NSW.

If your desired location is less than 20km from Forestville (NSW), delivery is free of charge.

If your desired location is more than 20km from Forestville (NSW), there will be a surcharge for delivery and pick up.

This amount will be dependent on where your location is, and will be determined once booking is confirmed.